Returns & Exchanges

At The Case & Co, we want you to love your tech accessories, which is why we offer a 30-day hassle-free return window for all unused products in their original packaging. Whether you ordered the wrong size or changed your mind, our team is here to ensure a smooth exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original protective packaging to prevent damage during transit and include the packing slip provided in your confirmation email.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your replacement case within 3-5 business days.